GET IN LINE... and behave!
Saying I am grateful for all the reads this blog has received so far is a major understatement. I am excited, happy, extremely energized to keep writing. Thank you so very much for being on this journey with me.
That said, I found the inspiration for today's blog from my observation of a good cross section of Ghanaian workers at the Greater Accra regional celebration of May Day 2013. At the first hint of any receivables, I noticed that, we all instantly get into a scramble. Everyone wants to be the first to get whatever it is and possibly come back for seconds, not caring if someone else gets a share or not.
I also notice that instead of our "big men" leading by example,they worsen the scramble by coming to stand behind the service counter (yes, where the staff stand to serve) and introduce themselves as "big men" which supposedly justifies why they can break the rule and be rewarded right? I came away with a few observations that could improve all our queuing experiences.
1. Everyone in a queue has equal rights to be there and be served.
2. At public events, please do not impose your "bigmanship" or "womanship" if you will, on anyone. Yesterday was a fantastic example, it was workers day. A worker of any description had equal rights at that function.
3. Try not to go in and out of the queue often it annoys others and gives a false impression of traction where there is none.
4. Queuing on behalf of so many people annoys people behind you. Of course unless as we do sometimes in Ghana you announce it to the people around ON JOINING the queue so they know it from get go!
5. When you are done being served, kindly don't come back for seconds dishonestly. It speaks ill of you and gives people a chance to say all manner of unkind things to you. That must singularly be the most annoying thing for a service person who is trying to make sure that everyone gets a share of what is on offer!
6. Especially to the males, groping/touching/ hitting-on from across the counter is NOT the way to get served quickly. Depending on who you do that too you may suffer anything from a rude comment to a very stinging slap across you cheeks. You see, the only thing on offer is what they are serving, not their bodies unless they tell you otherwise.
7. On the heels of that, I hope that people do not wait for queues as their great opportunity to "touch" that guy or girl.
For those of us on the service end,
1. Never start serving a rowdy crowd. It will worsen things. Make an announcement asking all to get in line. . Then stop service until they obey.
2. Never serve anyone who comes to the back of the counter. If you need to give privilege service, Create a separate station for them.
3. Always have a separate expedited queue for the seniors, they deserve that and more!
It is fair and your right to express your frustration with a long wait, unfair service etc. However, kindly refrain from being abusive and physical. You see, the giver also has rights to refuse to serve you on whatever grounds they deem fit!
Lets get in line folks, no matter our ranks and please please please lets be civil about it...
With all my love
YSO
That said, I found the inspiration for today's blog from my observation of a good cross section of Ghanaian workers at the Greater Accra regional celebration of May Day 2013. At the first hint of any receivables, I noticed that, we all instantly get into a scramble. Everyone wants to be the first to get whatever it is and possibly come back for seconds, not caring if someone else gets a share or not.
I also notice that instead of our "big men" leading by example,they worsen the scramble by coming to stand behind the service counter (yes, where the staff stand to serve) and introduce themselves as "big men" which supposedly justifies why they can break the rule and be rewarded right? I came away with a few observations that could improve all our queuing experiences.
1. Everyone in a queue has equal rights to be there and be served.
2. At public events, please do not impose your "bigmanship" or "womanship" if you will, on anyone. Yesterday was a fantastic example, it was workers day. A worker of any description had equal rights at that function.
3. Try not to go in and out of the queue often it annoys others and gives a false impression of traction where there is none.
4. Queuing on behalf of so many people annoys people behind you. Of course unless as we do sometimes in Ghana you announce it to the people around ON JOINING the queue so they know it from get go!
5. When you are done being served, kindly don't come back for seconds dishonestly. It speaks ill of you and gives people a chance to say all manner of unkind things to you. That must singularly be the most annoying thing for a service person who is trying to make sure that everyone gets a share of what is on offer!
6. Especially to the males, groping/touching/ hitting-on from across the counter is NOT the way to get served quickly. Depending on who you do that too you may suffer anything from a rude comment to a very stinging slap across you cheeks. You see, the only thing on offer is what they are serving, not their bodies unless they tell you otherwise.
7. On the heels of that, I hope that people do not wait for queues as their great opportunity to "touch" that guy or girl.
For those of us on the service end,
1. Never start serving a rowdy crowd. It will worsen things. Make an announcement asking all to get in line. . Then stop service until they obey.
2. Never serve anyone who comes to the back of the counter. If you need to give privilege service, Create a separate station for them.
3. Always have a separate expedited queue for the seniors, they deserve that and more!
It is fair and your right to express your frustration with a long wait, unfair service etc. However, kindly refrain from being abusive and physical. You see, the giver also has rights to refuse to serve you on whatever grounds they deem fit!
Lets get in line folks, no matter our ranks and please please please lets be civil about it...
With all my love
YSO
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